Legal
Privacy Policy
Last updated: June 2026
SahiPlace ("we", "our", or "us") operates a premium real estate marketplace connecting buyers, tenants, owners, and agents across India. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services. By accessing SahiPlace you agree to the practices described here.
Section 1
Information we collect
We collect information you provide directly and information generated automatically when you use our platform.
Name, email address, mobile number, and password when you register or log in.
Property address, photos, descriptions, pricing, and ownership details submitted by owners and agents.
Search queries, filters applied, properties viewed, wishlisted, or compared, and time spent on listings.
Enquiry messages, chat threads, contact form submissions, and support requests sent through the platform.
Subscription plan purchases and billing details processed through our secure payment partners. We do not store full card numbers.
IP address, browser type, operating system, referring URLs, and cookie identifiers collected automatically.
Section 2
How we use your information
We use the information collected for the following purposes:
- To provide, operate, and improve our marketplace — including property search, listing management, and agent connections.
- To personalise your experience with relevant property recommendations, price alerts, and saved search notifications.
- To facilitate enquiries between buyers, tenants, owners, and agents.
- To process subscription payments and manage your account and billing.
- To send transactional emails such as listing confirmations, enquiry responses, and account notifications.
- To send promotional communications and property alerts where you have opted in — you may unsubscribe at any time.
- To detect, prevent, and investigate fraudulent listings, spam, or misuse of the platform.
- To comply with applicable Indian laws and regulatory requirements, including the Information Technology Act, 2000 and associated rules.
- To analyse aggregate usage patterns and improve platform features and performance.
Section 3
Sharing your information
We do not sell your personal information. We share data only in the following limited circumstances:
Section 4
Cookies and tracking
SahiPlace uses cookies and similar technologies to operate the platform and improve your experience. These include:
- Essential cookies — required for login sessions, saved searches, and core marketplace functionality. These cannot be disabled.
- Analytics cookies — help us understand how visitors navigate the site so we can improve page performance and feature design.
- Preference cookies — remember your filters, city selections, and display preferences between visits.
- Marketing cookies — used to show relevant property ads on partner sites when you have consented to personalised advertising.
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.
Section 5
Data retention and security
We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us. We retain anonymised usage data for analytical purposes indefinitely.
We implement industry-standard technical and organisational measures to protect your data, including HTTPS encryption, access controls, regular security assessments, and secure payment processing through PCI-compliant partners. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
Section 6
Your rights and choices
You have the following rights over your personal information:
Access and portability
Request a copy of the personal data we hold about you in a portable format.
Correction
Update or correct inaccurate information through your account settings or by contacting support.
Deletion
Request deletion of your account and associated personal data, subject to legal retention obligations.
Opt-out of marketing
Unsubscribe from promotional emails using the link in any message or update notification preferences in your account.
To exercise any of these rights, contact us at contact.html or email privacy@sahiplace.in. We will respond within 30 days.
Section 7
Children's privacy
SahiPlace is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately and we will delete it promptly.
Section 8
Third-party links
Our platform may contain links to external websites such as property developer portals, RERA registration portals, or news sources. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing personal information.
Section 9
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users by email. Continued use of SahiPlace after changes take effect constitutes acceptance of the updated policy.
Section 10
Contact us
For privacy-related questions, data requests, or concerns, reach us at:
Email: privacy@sahiplace.in
Use our contact form for general enquiries.
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